Step 4: Video (32 minutes)


  1. This video (lecture) is designed to quickly, clearly and concisely convey practical guidelines about the topic of this course. The video is focused on foundational information and not primarily on any certain models or methods.
  2. You might have the video's slides printed out so you can write on them during the video. The slides are available from "Step 3" link on the left side of this screen.
  3. If you are seeing this video as part of the requirements for a certificate in consulting from the Institute, then you must respond to all of the contents on at least one of the "Pause for Reflection" slides in the video. Write your responses in your Learning Journal, which is available from the "Step 2" link on the left side of this screen.
  4. You can pause and resume the video at any time by clicking on the button in the lower left corner of the video. You also can stop your viewing and see the remainder of the video at a later time, by scrolling the video to the section that you want to resume watching. You can expand the video by clicking in the box in the lower right corner of the video.
Last modified: Friday, February 27, 2015, 2:37 PM