When working to accomplish significant change in an organization, it’s not enough to use only broad philosophical generalizations any more than it’s enough to use one specific procedure.  It requires a highly collaborative approach between the consultant and client to implement a change-management plan based on research-based approaches to planning and managing change.  This course explains the foundational principles and practices for successful change, including to ensure continued focus on performance, change and learning. 

An understanding of performance management is critical to have if you are to be a successful consultant for organizational change in organizations.  Performance management shows you exactly where your project fits into your client’s overall organization. It helps you and your client to always be focused on the most important goals and how to achieve them. It ensures that you are continually monitoring your progress and making the most appropriate adjustments along the way. It helps you avoid doing change for the sake of change.  This course clearly explains the performance management process and how it can be applied to your client’s organization and any system within it.

An understanding of performance management is critical to have if you are to be a successful consultant for organizational change in organizations.  Performance management shows you exactly where your project fits into your client’s overall organization. It helps you and your client to always be focused on the most important goals and how to achieve them. It ensures that you are continually monitoring your progress and making the most appropriate adjustments along the way. It helps you avoid doing change for the sake of change.  This course clearly explains the performance management process and how it can be applied to your client’s organization and any system within it.

Consultants should be comfortable recognizing – and working in – both the “people” side and the “business” side of organizations.  They should also have at least a basic understanding of the areas outside and around the client's problem area, so the results of their consulting do not damage other parts of the organization – and so that their successes are not somehow soon damaged by other parts, as well.  Consultants should also have clear perspective, not only on the parts of a system, but how they should be integrated and aligned.  Guidelines and handouts in this course will equip a consultant to do that.

Organizations are changing like never before.  Professional consultants should recognize those changes and the forces that are causing them. Consultants should be equipped to explain those changes and forces to their clients, and suggest suitable strategies to respond them.  This course explains the most important trends affecting the organizations that you serve, and the effects of those trends. It concisely depicts the comparison between the old paradigm of operating organizations versus the new paradigm that affects us all, and describes new structures and strategies that all types of organizations are using to remain strong and sustainable.